HOW IT WORKS

Technology designed with care for the digital transformation of municipalities and local authorities

An open source software designed following the official guidelines for the design and technology of digital public services in ACN-qualified cloud.

Meet the team

User interface and interaction design

From smartphone or PC, accessing information and services is made simple thanks to the Bootstrap Italia kit.

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Back office

A complete management panel for public officials to handle applications, communications and service monitoring.

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Service catalog

A digital catalog with over 80 ready-to-use public services, configurable for each municipality.

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Citizen personal area

A dedicated space for each citizen to manage applications, documents and communications with the municipality.

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Service creation engine

A powerful engine for creating and configuring new digital services without writing code.

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Integration with IO app

Native integration with the IO app for sending notifications and digital documents to citizens.

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Integration with PagoPA

Integrated payment system based on PagoPA for all services requiring online payments.

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Integration with SPID and CIE

Secure authentication for citizens through SPID and Electronic Identity Card.

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Integration with PDND

Interoperability with the National Digital Data Platform for data exchange between administrations.

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ACN-qualified cloud

Hosting on cloud infrastructure qualified by the National Cybersecurity Agency for public administration.

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Service management and analytics

Tools for monitoring, analyzing and continuously improving the quality of digital services.

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Information architecture

A structured and coherent information architecture following the official Italian design model.

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Security and performance

Infrastructure designed for maximum security, reliability and performance.

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Continuous technological evolution

Constant commitment to technology innovation and continuous platform updates.

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APIs and interoperability

Open and documented APIs for integration with third-party systems and other platforms.

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AI Architecture

The artificial intelligence architecture powering OpenCity Italia's advanced services.

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